Account Data Encryption
Sab personal aur account details end-to-end encrypted hain; server-side bhi AES-256 use hota hai.
LEGAL REFERENCE
Privacy Policy — Aapka Account Hifaazat
stake app pe aapka personal aur financial information encryption ke zariye secure rahtaa hai. Hum sirf wo data lete hain jo aapka account verify karne aur withdrawals process...
Data EncryptionAccount VerificationPayment SecurityWithdrawal Protection
Hamara Privacy Approach
Jab aap stake app pe account kholte ho, hum aapka naam, email, phone number aur address maangte hain — ye sab aapka account verify karne aur deposits/withdrawals process karne ke liye zaruri hain. Pakistan mein supported ilaqon mein, hum local payment systems — JazzCash, Easypaisa, SadaPay aur Raast — ke sath directly integrate hain, isliye aapka financial info sirf payment processing ke
liye use hota hai. Hum kabhi aapka data teesre farokht mein nahi bechte aur na hi marketing ke liye share karte hain. Aapka account activity encrypted servers pe stored hai, aur withdrawals ke liye verification multiple steps se guzarta hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HAMSE RABTA KARO
Privacy ke Sawaal ke Liye Support
Team online
Email Support
Aapka privacy ya security ka kooi sawal ho to [email protected] par likho. Hum 24 ghante mein jawab dete hain.
Live Chat
Account settings mein live chat open karo. Support team aapke privacy concerns ko directly address karega.
Account Settings
Aapka profile mein privacy controls dekh sakte ho — data delete, communication preferences aur login history sab yahin hai.
BHAROSA SIGNALS
Ye Kayon Trust Karein
SSL Encryption
Hamara poora platform SSL certificate se secure hai, matlab aapka connection aur personal data cipher-protected rahtaa hai.
Verification Process
Account khulte waqt 2FA (two-factor authentication) optional hai — aapka phone number ya email ke zariye extra security layer add kar sakte ho.
Payment Data Isolation
JazzCash, Easypaisa aur SadaPay ke sath connection tokenized hai — hum aapka full card ya wallet number store nahi karte.
Withdrawal Verification
Har withdrawal ke liye identity aur account ownership doubly verify hota hai, taake fraud se bachaa ja sake.
Data Retention Policy
Inactive accounts ke data hum do saal baad securely delete karte hain, jab tak aap alag se rkhne na kahey.
Compliance Audits
Privacy policy aur security measures ko regular external audits check karte hain taake gaps na reh jayein.
POLICY KE FEATURES
Kya Include Hai Hamara Privacy Framework Mein
Payment Method Protection
JazzCash, Easypaisa, SadaPay aur Raast credentials alag secure vault mein hote hain, account database se separate.
User Access Control
Sirf authorized staff ko aapka sensitive data access mil sakte hain, aur sab access attempts logged aur audited hote hain.
Cookie & Tracking Policy
Hum analytics ke liye cookies use karte hain, lekin personalized ads ya data selling nahi karte — aap cookies disable kar sakte ho.
Withdrawal & Refund Privacy
Har refund ya withdrawal request aapka account history mein encrypted form mein rahtaa hai, third parties ko nahi share hota.
Account Closure & Data Deletion
Aap apna account close kar sakte ho aur request kar sakte ho ke hum aapka data permanently delete karein legal hold chhodke.
Incident Notification
Agar koi security breach hota hai, hum aapko 48 ghante mein notify karte hain aur mitigation steps batate hain.
Aapka Privacy Controls Kya Hain
Login History Visibility
Account settings mein apna login history dekh sakte ho — device, location aur timestamp sab visible hai.
Two-Factor Authentication
Optional 2FA enable karo aur aapka account sirf aapki phone ya email se access ho sakay.
Communication Preferences
Email, SMS ya push notifications — sab select kar sakte ho. Unwanted marketing messages hata sakte ho.
Data Export Request
Apna sab personal aur activity data export kar sakte ho — GDPR-style request format mein, CSV ya JSON.
Privacy Settings Panel
Settings mein privacy tab hai jahan aap control kar sakte ho kya data share ho sakta hai withdrawal ke liye.
Account Activity Alerts
Naye login, withdrawal request ya email change — sab ke liye instant alert paao aur agar suspicious ho to block karo.
Privacy ke Common Sawal
Nahi. Hamara payment systems — JazzCash, Easypaisa, SadaPay aur Raast — directly aapke account se connect hote hain, lekin hamara servers aapka full payment details store nahi karte. Sirf tokenized reference hota hai.
Har withdrawal request encrypted connection par ja'ta hai aur multiple verification steps se guzarta hai. Aapka identity document aur account ownership dono verify hote hain sebelum paise transfer hote hain.
Agar suspicious activity notice karo, immediately support mein contact karo. Hum account lock kar denge, aapko verify karayenge aur funds secure rakhenge jab tak investigation complete na ho.
Account close karne ke baad, do saal legal aur compliance reasons se data encrypted form mein rahtaa hai, phir permanent delete ho jata hai. Aap sooner deletion request kar sakte ho.
Haan, analytics aur user experience improve karne ke liye cookies use karte hain, lekin personalized ads ya data selling nahi. Aap browser settings se cookies disable kar sakte ho.
Policy update hone par hum aapko email send karte hain aur site pe notification dikhata hai. Naye version se 30 din pehle notice mil jata hai.
Account settings ke privacy section mein 'Export My Data' button hai. Click karo, verify karo aur hum 7 din mein aapko sab activity aur personal data CSV format mein send kar denge.